Shipping & Returns

Shipping

Please allow 1-2 business days for the processing your order. We offer flat rate shipping via UPS and insured shipping via FedEx. Please select the insured FedEx option when you are purchasing gold jewelry.

  • UPS Ground $12 / 3-7 business days for delivery.

  • UPS 2-day $24.

  • UPS Overnight $48 / same-business-day processing for orders received by 2pm; next-day delivery.

  • FedEx 2-day $28 / for insured purchases — please use this option for all gold jewelry purchases.

  • For shipments outside of the continental United States, please email us at info@dans-la-main.com. Please include your shipping address and the items you wish to purchase. We will email you the shipping options and costs.

RETURNS

We want you to be happy with your DLM purchase. If for any reason you are not, please mail the parcel back to us for a full refund (less the original shipping cost) within 14 days of original purchase without exceptions. Items must not have been used. Refunds will be made in the form of the original payment. Any merchandise purchased on sale will not be accepted for a return or exchange.

To make a return:

Email us at info@dans-la-main.com to let us know what you would like to return. Please include your packing slip or the following information with your return:

  • Your name and billing address.

  • The name, address and zip code of the person who placed the order, if it was a gift.

Ship the parcel to this address:

Dans-La-Main
PO Box 110
145 Lincoln Road
Lincoln, Massachusetts 01773

Once we receive the package, we will promptly issue a refund in accordance with this policy.

EXCHANGES

If you would like a different size or color or another item all together:

  • Please return your unwanted item for a refund, following the instructions above, and

  • Place a new order.